MagEZ Case 4 for the Galaxy S24 series is not fully edge-cover. The S24 and S24+ have the left and right sides covered, with partially covered top and bottom.The S24 Ultra covers the top and bottom, but not the full metal frame. This design allows for easy access to quick operations, like sliding from the curved screen edges. Due to the strength of aramid fiber, achieving a full edge cover is currently not possible as it would make installation and removal difficult and potentially scratch the phone. Thus, we opted for the classic semi-enclosed design for the MagEZ Case 4, providing a minimalist, lightweight, and protective solution.

The Sunset·Moonrise case adds a circular magnetic ring to enable magnetic attachment for Samsung users, as Galaxy S24 series phones don’t have built-in magnets.This case, part of our W+ series, features a unique large-area floating weaving technique and different colored yarns to create a gradient light effect resembling a sunset or moonrise. While this design may make the case slightly thicker compared to black and gray patterns, our testing confirms compatibility with magnetic wireless charging devices and successful performance when used with our MagEZ Car Mount Pro/Pro 2, even passing the 40-yard speed bump test.

No, the S23 Ultra case is not compatible for the S22 Ultra, due to slight differences in the degree of screen curvature and the camera frame.

The S23+ is compatible with MagEZ Battery Pack/ MagEZ Slider.

The battery pack will slightly obscure the lens area of S23 & S23 Ultra, but it won’t effect the wireless charging. The camera-raised ring also offers protection to the camera area.

Pitaka MagEZ Case 3 for S23U is extremely thin and light, so using a screen protector may not fit.

However, when tested, the official Samsung softscreen protector may work, but due to product tolerances, the possibility of fitment issues still exists.

The MagEZ Case 3 For Samsung Galaxy S23 Series S23/S23+/S23 Ultra is compatible with MagEZ Slider, MagEZ Battery Pack(slightly covers the lens area of the S23 Ultra and S23), MagEZ Car Mount Lite/Pro, and MagEZ Card Sleeve(slightly covers the lens area of the S23 series).

It is not compatible with Apple MagSafe Charger or MagSafe Battery Pack.

The warranty period for all PITAKA phone cases is 2 months from the day of delivery.

The warranty is valid only with an order number and matching email address. Our warranty policy will not cover the purchase of any PITAKA product via a third-party vendor (e.g. eBay, Amazon) under any circumstances.

EXCLUSIONS

Our warranty for cases does not extend to cover damage from abuse, damage on purpose, normal wear and tear, alteration or misuse, etc.

For more information, please refer to our warranty policy.

The magnet in the MagEZ Case 2 can interfere with Samsung wireless charging, which operates using magnetic fields. When the wireless charger is in use, the magnetic field can be disrupted by the magnet in the case, causing abnormal charging and triggering foreign object protection.

Many companies, including Samsung, did not debug their foreign object protection parameters before the release of Apple’s wireless charger, resulting in chargers being unable to charge the phone when using the MagEZ Case 2. However, our wireless charging products have been debugged and adjusted to accommodate magnets around the coil, allowing for successful charging.